Privacy Policy

Welcome to QRNitro's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation and management service.

This policy applies to all users of QRNitro, including visitors to our website, registered users, and customers of our paid services. By using QRNitro, you agree to the collection and use of information in accordance with this policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Personal Information

When you register for an account or use our Service, we may collect: • Name and email address • Username and password • Company name and business information • Billing address and payment information • Phone number (optional) • Profile picture (optional)

QR Code Data

When you create and use QR codes, we collect: • QR code content and destination URLs • QR code design preferences (colors, logos, styles) • QR code names and descriptions • Expiration dates and settings • Creation and modification timestamps

Analytics and Scan Data

When someone scans your QR codes, we automatically collect: • Scan timestamp and frequency • Geographic location (country, region, city based on IP address) • Device type and operating system • Browser type and version • Referral source • IP address • User agent information

Usage Information

We collect information about how you interact with our Service: • Pages visited and features used • Time spent on the Service • Click patterns and navigation paths • Search queries within the Service • Account settings and preferences

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to: • Maintain your session and keep you logged in • Remember your preferences and settings • Analyze usage patterns and improve our Service • Deliver targeted advertising (with your consent) • Prevent fraud and enhance security

You can control cookie preferences through your browser settings.

We use the collected information for the following purposes:

Service Delivery • Provide, operate, and maintain our Service • Process your registration and manage your account • Generate and manage your QR codes • Process payments and send billing information • Provide customer support and respond to inquiries

Service Improvement • Analyze usage patterns to improve user experience • Develop new features and functionality • Conduct research and analytics • Monitor and improve system performance • Fix bugs and technical issues

Analytics and Insights • Provide you with scan analytics and reports • Generate aggregate statistics about QR code usage • Help you understand your audience and optimize campaigns

Communication • Send transactional emails (receipts, notifications, updates) • Respond to your comments and questions • Send marketing communications (with your consent) • Notify you about Service changes or new features • Send security alerts and important notices

Legal and Security • Comply with legal obligations and regulations • Enforce our Terms of Service • Protect against fraud and abuse • Ensure security and prevent unauthorized access • Investigate and prevent illegal activities

Marketing and Advertising • Display targeted advertisements (with your consent) • Send promotional emails about our products (opt-out available) • Conduct surveys and collect feedback • Analyze marketing campaign effectiveness

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers We share data with third-party service providers who help us operate our Service: • Payment processors (Stripe, PayPal) • Cloud hosting providers (AWS, Google Cloud) • Email service providers (SendGrid, Mailgun) • Analytics providers (Google Analytics) • Customer support platforms

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Business Transfers If QRNitro is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Legal Requirements We may disclose your information if required by law or in response to: • Valid legal process (subpoenas, court orders) • Law enforcement requests • Protection of our rights and property • Prevention of fraud or illegal activity • Protection of user safety

With Your Consent We may share your information with third parties when you explicitly consent to such sharing.

Aggregated Data We may share anonymized, aggregated data that cannot identify you personally for research, marketing, or analytical purposes.

Public Information If you create publicly accessible QR codes, the destination URL and basic scan statistics may be visible to others.

Active Accounts We retain your personal information and QR code data for as long as your account is active or as needed to provide you with our Service.

Closed Accounts After account closure: • Personal information is deleted within 30 days • QR code data is permanently deleted within 30 days • Billing records are retained for 7 years for tax and legal compliance • Anonymized analytics data may be retained indefinitely

Scan Data • Free plan: 90 days of scan history • Pro plan: 2 years of scan history • Enterprise plan: Unlimited retention • Upon account deletion: All scan data deleted within 30 days

Legal Obligations We may retain certain information longer if required by law, to resolve disputes, enforce agreements, or for legitimate business purposes.

Backup Systems Deleted data may persist in backup systems for up to 90 days before complete removal.

We implement industry-standard security measures to protect your information:

Technical Safeguards • SSL/TLS encryption for data transmission • Encryption at rest for stored data • Secure password hashing (bcrypt) • Regular security audits and penetration testing • Firewall protection and intrusion detection • Secure API authentication

Access Controls • Role-based access control for our staff • Multi-factor authentication available • Regular access reviews and audits • Limited employee access to personal data • Confidentiality agreements for all staff

Monitoring and Response • 24/7 security monitoring • Automated threat detection • Incident response procedures • Regular security updates and patches • Vulnerability scanning

Physical Security Our hosting providers maintain: • Secure data centers with restricted access • Environmental controls and redundancy • Physical security measures and surveillance

Important Note While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any data breaches affecting your information.

You have the following rights regarding your personal information:

Access and Portability • Request a copy of your personal data • Export your QR codes and analytics data • Download your data in a machine-readable format

Correction and Update • Correct inaccurate personal information • Update your profile and account details • Modify QR code information

Deletion • Request deletion of your personal data • Delete individual QR codes • Close your account and request data removal

Opt-Out Rights • Unsubscribe from marketing emails (link in every email) • Disable cookies through browser settings • Opt out of targeted advertising • Disable analytics tracking

Data Restriction • Request limitation of data processing • Object to certain uses of your data • Withdraw consent for specific processing

How to Exercise Your Rights Contact us at support@qrnitro.com to exercise any of these rights. We will respond within 30 days.

GDPR Rights (EU Users) If you are in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

CCPA Rights (California Users) California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion.

Types of Cookies We Use

Essential Cookies Required for the Service to function properly: • Session management and authentication • Security features and fraud prevention • Load balancing and performance

Analytics Cookies Help us understand how you use the Service: • Google Analytics (anonymized IP) • Usage statistics and patterns • Feature adoption metrics

Preference Cookies Remember your settings and choices: • Language preferences • Display settings • Dashboard customization

Marketing Cookies Used for advertising (with consent): • Targeted advertising • Campaign effectiveness tracking • Retargeting visitors

Managing Cookies You can control cookies through: • Browser settings (disable or delete cookies) • Our cookie consent banner • Privacy settings in your account • Third-party opt-out tools

Note: Disabling essential cookies may impair Service functionality.

Our Service is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children.

Parental Notice If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us at support@qrnitro.com.

Discovery of Children's Data If we discover that we have collected personal information from a child without parental consent, we will: • Delete the information immediately • Terminate the account • Notify the parent/guardian (if contact information is available)

Age Verification By using our Service, you represent that you are at least 13 years old (or 16 in the EU) or have obtained parental consent.

Data Storage Locations Your information may be stored and processed in: • United States (primary data centers) • European Union (EU customers) • Other countries where our service providers operate

Transfer Safeguards When transferring data internationally, we ensure: • Standard Contractual Clauses (SCCs) for EU data • Adequate data protection levels • Compliance with applicable data transfer regulations • Data processing agreements with all providers

EU-US Data Transfers For EU users, we comply with applicable EU data protection laws and maintain appropriate safeguards for international transfers.

Your Location By using our Service, you consent to the transfer of your information to countries outside your residence, which may have different data protection laws.

Third-Party Links Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Recommendations • Review privacy policies of any third-party sites you visit • Exercise caution when sharing personal information • Understand that third-party practices are not covered by this policy

Third-Party Integrations If you connect third-party services to your QRNitro account (e.g., Google Analytics, CRM systems): • You authorize data sharing with those services • Their privacy policies govern their use of your data • You can disconnect integrations at any time

Social Media If you use social media features on our Service: • Your interactions may be visible to others • Social networks may collect information about you • Review their privacy policies for details

CCPA Disclosures

California residents have specific rights under the California Consumer Privacy Act:

Right to Know You have the right to request: • Categories of personal information collected • Categories of sources of personal information • Business purpose for collecting information • Categories of third parties with whom we share information • Specific pieces of personal information collected

Right to Delete Request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out Opt out of the "sale" of personal information (Note: We do not sell personal information).

Right to Non-Discrimination We will not discriminate against you for exercising your CCPA rights.

Shine the Light California residents can request information about disclosure of personal information to third parties for direct marketing purposes.

How to Exercise Rights • Email: support@qrnitro.com • Phone: +1 (555) 123-4567 • Online: Submit request through your account settings

We will verify your identity and respond within 45 days.

Policy Updates We may update this Privacy Policy from time to time to reflect: • Changes in our practices • Legal or regulatory requirements • New features or services • Feedback from users

Notification of Changes We will notify you of material changes by: • Updating the "Last Updated" date at the top • Posting a notice on our website • Sending an email to registered users • In-app notification for significant changes

Continued Use Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

Review Recommendation We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Material Changes For material changes that significantly affect your rights, we may require your explicit consent before the changes take effect.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team Email: support@qrnitro.com Response time: Within 3 business days

Data Protection Officer Email: support@qrnitro.com For EU-specific inquiries and GDPR matters

General Support Email: support@qrnitro.com Visit: qrnitro.com/support

Mailing Address QRNitro Privacy Department 123 QR Street, Suite 100 San Francisco, CA 94102 United States

Phone +1 (555) 123-4567 Monday - Friday, 9 AM - 6 PM EST

EU Representative For EU users: [EU representative contact info if required]

We are committed to resolving privacy concerns and will investigate all complaints thoroughly.